The American Pet Products Association (APPA) will now be offering product recall services to its members. The below announcement was originally posted on the APPA site:
APPA is partnered with Recall InfoLink to bring members a state-of-the-art product recall service. This simple and intuitive service streamlines all phases of the recall process offering members a reliable tool in times of crisis. This new service standardizes the recall process while understanding the unique needs of all segments of the supply chain.
-Recall InfoLink connects you and your customers together in real time
-Makes recalls fast and easy, protecting both brand and customers
-Eliminates confusion
-Save money when you have a product recall or withdrawal
-Your messages are delivered to the right people
-Products are quickly removed from sale and supply
-Communications are documented at every step, assuring you that your message was received and acted upon
Recall InfoLink offers secure, customized communications
-More than 20,000 businesses across the country have experienced faster and easier processing
-Individual events have ranged from a single customer to more than 1,500 customers
-Event preparation takes less than 30 minutes, regardless of the number of items or customers
-Patented system allows customized communication
-Built on cloud technology, this secure structure can be accessed on your PC or preferred device wherever Wi-Fi is available
Recall InfoLink Offers:
–Accurate Information: Precise, actionable recall information on affected products by item number, lot code, sell by date, product description, picture, etc.
–Speed: Instantaneous communication via e-mail, phones, faxes, and text messages, and reminder notifications. Real-time score cards acknowledge receipt of notice and facilitates follow up
–Liability protection: Significantly reduces liability with complete documentations. With the click of a mouse, point-of-sale locations have 24/7 ability to view their secure account, at no cost
–Cost Savings: Eliminates up to 80% of labor for event initiation and back end management, web based service requires no additional IT coding and maintenance costs